How to override bug details in Kiwi TCMS

Posted by Alexander Todorov on Mon 11 November 2019 under customization

Starting with version 7.0 Kiwi TCMS pages displaying URLs to bugs also contain an info icon which shows additional information as tooltip. These are designed to provide more contextual information about the bug. By default the tooltip shows the OpenGraph metadata for that URL. This article will explain how to override this in 2 different ways.

bug details shown

Option #1: using the caching layer

Additional bug information is cached on the application layer. The cache key is the bug URL! By default Kiwi TCMS uses local-memory caching which isn't accessible for external processes but can be reconfigured very easily. This example changes the CACHES setting to use a directory on the file system like so

    'default': {
        'BACKEND': 'django.core.cache.backends.filebased.FileBasedCache',
        'LOCATION': '/tmp/kiwi-cache',
        'TIMEOUT': 3600,

Then you need to poll your 3rd party bug tracker (and/or other systems) and update the cache for each URL

from django.core.cache import cache
from tcms.core.contrib.linkreference.models import LinkReference

for reference in LinkReference.objects.filter(is_defect=True):
    # possibly filter objects coming only from your own bug tracker
    # in case there are multiple trackers in use

    # custom methods to grab more information. Must return strings
    title = fetch_title_from_bug_tracker(reference.url)
    description = fetch_description_from_bug_tracker(reference.url)

    # store the information in Kiwi TCMS cache
    cache.set(reference, {'title': title, 'description': description})

Then execute the Python script above regularly. For example use the following as your cron script

export VIRTUAL_ENV=/venv
export PATH=/venv/bin:${PATH}
cat /path/to/ | /Kiwi/ shell

bug details from customized cache


Option #2: extend bug tracker integration

Let's say you are already running a customized Docker image of Kiwi TCMS. Then you may opt-in to extend the existing bug tracker integration code which provides the information shown in the tooltip. In this example I've extended the KiwiTCMS bug tracker implementation but you can even provide your own from scratch

class ExtendedBugTracker(KiwiTCMS):
    def details(self, url):
        result = super().details(url)

        result['title'] = 'EXTENDED: ' + result['title']
        result['description'] += '<h1>IMPORTANT</h1>'

        return result

Then import the new ExtendedBugTracker class inside tcms/issuetracker/ like so

index 9ad90ac..2c76621 100644
--- a/tcms/issuetracker/
+++ b/tcms/issuetracker/
@@ -17,6 +17,9 @@ from django.conf import settings

 from tcms.issuetracker.base import IssueTrackerType
 from tcms.issuetracker.kiwitcms import KiwiTCMS  # noqa
+from tcms.issuetracker.kiwitcms import ExtendedBugTracker

and change the bug tracker type, via, to ExtendedBugTracker.

bug details extended internally


NOTE: starting with Kiwi TCMS v8.5 external bug tracker integration classes are listed in the EXTERNAL_BUG_TRACKERS setting. If you are using v8.5 or newer instead of importing ExtendedBugTracker in tcms/issuetracker/ you should override the list of available bug tracker integrations:


Happy testing!

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